Information about our Practice
We are housed in a modern purpose-built medical centre off Hollow Way, which includes 11 consulting rooms, a well–equipped treatment room, as well as spacious reception and waiting rooms, and a large clinic room.
The practice is computerised and operates an appointment system. For non–English speaking patients, an interpreting service is available. A pharmacy is located next door to the surgery.
The practice is accredited as a training practice for GP Registrars, who are doctors in training to become GPs. They will be attached to the practice for between six months and a year. Occasionally, as part of their training, consultations may be video recorded. This will only take place with your specific consent.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. All patients are allocated a named GP who is responsible for their overall care. Please contact the practice if you wish to know who your allocated GP is or if you wish to change your allocated GP.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Facilities for people with disabilities
Disabled car parking spaces are located next to the main front door for blue badge holders, with level access to the building. There is wheelchair access to all patient areas with a lift to the first floor. Disabled toilet facilities are located on both ground and first floors. There is an induction loop system available on reception. Signposting is clear and non-obstructive. Our practice leaflet is available in larger print for those patients with sight problems. Guide or other assistance dogs are welcome in the surgery. Please let the receptionist know if you need any additional help.
Parking, Access & Facilities
Parking at the surgery is limited to blue badge holders and elderly or infirm patients. There is street parking nearby, though please check restrictions. There are bus stops on Hollow Way near the surgery. We have a bicycle shelter and a porch for prams.
Disabled car parking spaces are located next to the main front door for blue badge holders, with level access to the building. There is wheelchair access to all patient areas with a lift to the first floor. Disabled toilet facilities are located on both ground and first floors. There is an induction loop system available on reception. Signposting is clear and non-obstructive. Read more here.
Access to the medical centre
We aim to provide good access for people with disabilities.
- We have two clearly marked wider blue badge disabled spaces
- There are no steps into the building
- We have a lift to the second floor
- A wheelchair is available
- Disabled toilets are available on both the ground and first floor
- The entrances to all doors are wide enough for wheelchair access
- An induction loop system is available on reception.
- We welcome guide or assistance dogs into the premises
- Mobility scooters can be brought into the surgery
- We provide a range of chairs in the waiting room
- We provide large font practice leaflets
- Our receptionists are always happy to help patients who may need assistance
How to get to the practice
Stagecoach Route 10 and Brookes Bus Route U5 both stop on Hollow Way, a short walk from the surgery.
There is a plan on the board by Reception showing local cycle routes. We have a cycle shelter.
Car parking at the medical centre is very restricted and we can only allocate spaces to Disabled and elderly or infirm patients. We would appreciate your co–operation with this by not parking in these spaces unless you consider that you belong to one of these categories. Parking is available in the streets off Hollow Way but please check restrictions. Several local taxis are available and there is a list of numbers on the board in reception.