Suggestions & Complaints

Want to make a complaint?

You can help us to improve our services by telling us where there is room for improvement. Our Complaints Procedure is on display and a copy is available on our website (see right). Should you wish to make a comment, suggestion or complaint (because we don’t always get things right), please write or ask to speak to our Practice Manager.

POhWER is a free, independent and confidential service that can help you to use the NHS complaints service. You can contact them by post: POhWER, POBox 14043, Birmingham, B69BL,

Telephone: 0300 200 0084, Email: pohwer@pohwer.net

They also have a website www.pohwer.net  

Or if you wish you could contact

The Parlimentary and Health Service Ombudsman, Millbank Tower, 30 Millbank, London, SW1P 4QP.

Practice Complaints Leaflet

A copy of our Practice Complaints Leaflet can be found here.