Suggestions & Complaints
Want to make a complaint?
You can help us to improve our services by telling us where there is room for improvement. Our Complaints Procedure is on display and a copy is available on our website (see right). Should you wish to make a comment, suggestion or complaint (because we don’t always get things right), please write or ask to speak to our Practice Manager.
POhWER is a free, independent and confidential service that can help you to use the NHS complaints service. You can contact them by post: POhWER, POBox 14043, Birmingham, B69BL,
Telephone: 0300 200 0084, Email: email@example.com.
They also have a website www.pohwer.net
Or if you wish you could contact
The Parlimentary and Health Service Ombudsman, Millbank Tower, 30 Millbank, London, SW1P 4QP.
Practice Complaints Leaflet
A copy of our Practice Complaints Leaflet can be found here.